• Owens & Minor
  • Richmond, VA
  • Accounting
  • Full-Time
  • 3000 Hunters Trce

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Provides day-to-day support and process direction within the domestic business responsible for a discreet sub-process within an established global E2E process. Ensures process meets or exceeds service level agreements and performance measures, as well as adherence with internal/external compliance responsibilities. Interacts with Clients, Customers and other Owens & Minor leaders to support the proper execution of transactional financial processes in compliance with agreed-upon Service Level Agreements. Partners with the business units to help drive financial results and overall profitability.


1. Oversees collection activities of complex accounts as assigned by leadership. Assignments may include significant past due accounts, AR settlements, new account conversions, finance charges collections, or other special projects.

2. Develops appropriate action plans to bring closure to open issues.

3. Completes finance charge collection activity as assigned by leadership with a write off authority level of $25,000.

4. Identifies opportunities to improve transactional financial processes and plays a key role in the integration of ERP (Enterprise Resource Planning) and other technology with automation, standardization and scalability as key objectives Responsible for establishing standardized accounts receivable processes and ensuring that the team adheres to these processes. Utilizes LEAN concepts to drive out waste.

5. Using established processes, builds and maintains strong working relationships with Key Clients, customers and other O&M leaders.

6. Assists with special projects related to risk management/loss control.

7. Supports financial transactional operations in an effective and efficient manner to meet corporate financial closing deadlines.

8. Implements an effective system of internal controls to ensure compliance with corporate policies and regulatory requirements (e.g. U.S. GAAP, Sarbanes-Oxley, etc.).

9. Helps develop and monitor performance metrics and key indicators taking corrective action to improve efficiency and effectiveness of the shared accounting services function.

10. Supports and executes end-to-end process improvement initiatives as defined by the Global Process Council. Works closely with the Global Process Administrator to support CI projects.

11. Assists with special projects related to risk management/loss control.


1. Performs additional duties as directed.



  • Bachelor's degree or equivalent in Business Administration, Finance or a related disciplinary area or an equivalent combination of education and experience, required
  • Certified Public Accountant (CPA), Chartered Accountant, or equivalent, with knowledge of accounting principles (U.S. GAAP), required
  • Seven or more years of experience in Accounting or Finance with experience in leading and managing high performing teams of professionals, required
  • Minimum two (2) years of supervisory experience, required
  • Previous Shared Services Leadership experience, preferred
  • LEAN certification preferred
  • Or any combination of experience and education to meet the above requirements


  • Proven corporate financial analysis skills including a knowledge of financial business plans and processes.
  • Ability to independently analyze complex issues, such as accounts receivable, contracts, rebates, etc.
  • Strong leadership and communication skills, preferably multi-lingual.
  • Demonstrated ability to team with other functional organizations to establish and execute process improvements.
  • Ability to help accounting to ensure compliance with US GAAP and local GAAP accounting rules, as well as to ensure compliance with company accounting policies and processes.
  • Ability to ensure that the Shared Services team consistently and accurately operates within agreed upon accounting policies, procedures and processes.
  • Ability to define competency models for various Accounts Receivable positions, as well as the training philosophy, strategy, policies, procedures and budgets based on SSC needs.
  • Ability to Initiate and drive execution of continuous improvement initiatives for the SSC to achieve goals.
  • Ability to influence senior leadership and push-back when necessary.
  • Proven ability to assess needs, identify issues, summarize and present information/ recommendations and implement change.
  • Ability to manage and implement financial projects. Effectively demonstrates the ability to set, track and report milestones.
  • Strong ability and experience planning and coordinating to completion multiple concurrent tasks in a multi-deadline environment.
  • Excellent verbal and written communication skills demonstrating the ability to communicate financial concepts to non-financial audiences.
  • Ability to lead, coach, mentor and direct the work of others.
  • Oracle ERP knowledge preferred.


  • Work time will be spent in a standard office environment with some distribution center exposure
  • ~10% travel; some travel between distribution center locations and customers will be required
  • May be asked to work extended hours on occasion

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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