The LAN Support Technician III supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Recommends and schedules repairs.He/she provides end user support for all LAN- based applications.The LAN Support Technician III installs and configures workstations and isfamiliar with standard concepts, practices, and procedures within a particular field.
This position requires a Statement of Public Trust
Assist National Telecom group with all local telephone system maintenance issues.
Create and maintain documentation on IT processes. Track and maintain inventory and stock of PC/LAN equipment in order to meet business needs.
Research and test new products/upgrades as necessary. Maintain current knowledge of industry trends and products.
Assist remote users with connection issues.
Provide training to onsite and remote users.
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file serves, email servers, computer conferencing systems, application servers and administrative systems.
Administer and maintains all server hardware and software, and ensures backup procedures are in place, monitored and tested.
Install, administer, troubleshoot, and maintain LAN, PC and peripheral equipment.
Work with vendor and internal support contacts to resolve technical problems with desktop equipment and software.
2-4 years of experience working in Technical Support
Experience with LAN
Security Clearance: Public Trust
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Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled
Associated topics: cable technician, electrical, hardware, lan, network, opnet, scada, system engineer, test engineer, wireless
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.